CSM Group is a construction project management firm with a national scope of practice. Because it has teams spread out all over the country on job sites, it needed an efficient expense approval process.
CSM's leadership team turned to SPARK for help.
CSM Group had antiquated processes for expense requests and approval. Its paper processes created a time-consuming bottleneck. This was especially so because it works on a national basis, with team members distributed across the country on job sites. The inefficient paper expense approval process made CSM Group less able to serve its clients with the efficiency it desired.
The SPARK team designed a new mobile expense request and approval system that integrated seamlessly with CSM Group's existing employee app. The clean design allows employees to submit and approve expense requests at any time. They can also attach supporting documentation using their phone's camera. And they can do it all without the need for extensive back and forth.