CSM Group

Construction Project Management

CSM Group is a construction project management firm with a national scope of practice. Because it has teams spread out all over the country on job sites, it needed an efficient expense approval process.

CSM's leadership team turned to SPARK for help.

The Challenge

CSM Group had antiquated processes for expense requests and approval. Its paper processes created a time-consuming bottleneck. This was especially so because it works on a national basis, with team members distributed across the country on job sites. The inefficient paper expense approval process made CSM Group less able to serve its clients with the efficiency it desired.

The Solution

The SPARK team designed a new mobile expense request and approval system that integrated seamlessly with CSM Group's existing employee app. The clean design allows employees to submit and approve expense requests at any time. They can also attach supporting documentation using their phone's camera. And they can do it all without the need for extensive back and forth.

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How did SPARK improve your business?

"SPARK developed a mobile expense approval module for our CSM Group App that is extremely simple to use. A built-in workflow that quickly allows managers to review and approve expenses to ensure they are in budget has help us tremendously with overhead cost savings."

Chief Strategy Officer