When Esper needed to significantly reduce administrative overhead and increase employee engagement, they turned to SPARK to launch a custom management system and employee app with streamlined time entry, performance tracking, and other business processes.
High Level of Complexity
1 PM, 1 UX Designer,
1 Systems Analyst
100s of Hours Saved
Monthly on Time
Esper was dealing with manual and inefficient administrative tasks like time entry and payroll. It was beginning to make it difficult to sustain quality customer service and engaged employees.
So when a key employee was going to retire, Esper's leadership team knew it was time to transform these processes with tech.
Esper worked with SPARK to design a new solution to manage and track proficiencies for performance and development, technical certifications/qualifications, and accrual balances.
With all employees having mobile access to the application, Esper has now streamlined time entry and additional business processes with ease. The new program also communicates company news and strategies, push notifications, employee reminders and compliance/safety updates.