Project Breakdown
SPARK Partners with Manufacturer to Create a Digital Sales Flow
The Challenge
Kindel was searching for a nimble solution to expedite their internal quoting process. Custom orders were in jeopardy of losing momentum due to the lengthy time that transpired between when the customer showed interest in a custom piece of furniture to when design edits were selected and priced.
Project Breakdown
- Medium
- Custom Software Workflow
Timeline
4 Months
Size of Team
- 1 PM, 1 Designer
- 1 Developer
- 1 Analyst
KPIs
Saved thousands of hours
for quoting process
The Solution
SPARK met with Kindel’s marketing team and listened to their goals and challenges. Kindel identified top configurations to include in the tool product launch. Armed with a mantra “show early, show often” the Kindel/SPARK team collaborated weekly as they finessed the final workflow tool together.
Services provided
- Custom Web Development
Technology used
- Yii 2 (Craft)
Client Review
“Our new Facet Congurator™ is a dynamo tool that automates in-process calculations to determine custom furniture specs. Before the product launched with SPARK, customers had to patiently wait through a manual process. Now the process is automated and changes are reflected immediately!
The customer easily makes custom edits and the process remains fluid as final selections are determined. Our clients are delighted and our reps love the new easy process! It’s a win-win for everyone!”
Gretchen Keith
Vice President of Marketing
