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    Custom Construction Software

    Mall City Mechanical

    On a mission to become the “most sought after mechanical contractor in the Midwest,” MCM has doubled in size over the past few years. But, they began to feel the weight of their outdated, manual processes.

    Instead of using a typical software vendor, the owners of MCM partnered with SPARK to design and build a strategic custom management platform that would help them streamline operations.

    The result is a mobile app that even the toughest field crew has readily adopted

    Mall City Mechanical | Proud SPARK Client

    Innovative Contractor Improves Efficiency with Custom Mobile App

    Project Breakdown

    SPARK Custom Web and Mobile App Development
    Project Size

    Large
    Custom Web and Mobile

    SPARK Custom Software Development Services
    Timeline

    2 Month Assessment

    Phased Dedicated Development

    SPARK Software Development and Design Experts
    Size of Team

    1 PM, 1 UX Designer

    3 Developers

    1 Systems Analyst

    SPARK Digital Transformation ROI
    KPI

    100s of Data Entry Hours

    Automated Each Month

    The Challenge

    With a growing team and number of job sites to manage, MCM's management was bogged down in information coming from several different formats. Frustrated with the rigidity of off-the-shelf software, MCM’s owners knew there had to be a better way.

    A collaborative Assessment process with their SPARK team led to a reimagined workflow that would be easy-to-use and also connect automatically to their accounting system (CompterEase). 

    MCM On Site

    The Solution

    Leveraging the business-first approach from their SPARK team, MCM was able to make sure the adoption of their custom solution by their field and office users was embedded into the process.

    The new app has been a game-changer for efficiency and data accuracy.

    The app’s adoption by field workers is just one part of the project’s success. The difference the mobile app has made for their back office is also clear, saving the payroll manager about 10 hours a week in processing and entering time.

    As a dedicated software development partner, SPARK is now helping MCM add custom modules for their Services team and continuing to identify new opportunities for tech. 

    Services provided

    • Assessment
    • Custom Software
    • UX/UI Design
    • Mobile App Development

    Technology used

    • Angular
    • Ionic
    • NodeJs
    MCM | Proud SPARK Client
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    "We tried off-the-shelf tools that solve a large group of people’s problems. But they just weren’t user-friendly or didn't do the things we needed. It wasn’t effective or efficient at all for us. We still had to create a lot of workarounds.

    We needed to create something that serves OUR company and OUR guys, not what serves thousands of others.

    Having something user-friendly is key for adoption. All MCM projects are now connected through our custom app. Teams out in the field are able to just pull up the information they need to enter time. We're now automating versus doing manual, double data entry for 200 people.

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