On a mission to become the “most sought after mechanical contractor in the Midwest,” MCM has doubled in size over the past few years. But, they began to feel the weight of their outdated, manual processes.
Instead of using a typical software vendor, the owners of MCM partnered with SPARK to design and build a strategic custom management platform that would help them streamline operations.
The result is a mobile app that even the toughest field crew has readily adopted.
Custom Web and Mobile
2 Month Assessment
Phased Dedicated Development
1 PM, 1 UX Designer
1 Systems Analyst
100s of Data Entry Hours
Automated Each Month
With a growing team and number of job sites to manage, MCM's management was bogged down in information coming from several different formats. Frustrated with the rigidity of off-the-shelf software, MCM’s owners knew there had to be a better way.
A collaborative Assessment process with their SPARK team led to a reimagined workflow that would be easy-to-use and also connect automatically to their accounting system (CompterEase).
Leveraging the business-first approach from their SPARK team, MCM was able to make sure the adoption of their custom solution by their field and office users was embedded into the process.
The new app has been a game-changer for efficiency and data accuracy.
The app’s adoption by field workers is just one part of the project’s success. The difference the mobile app has made for their back office is also clear, saving the payroll manager about 10 hours a week in processing and entering time.
As a dedicated software development partner, SPARK is now helping MCM add custom modules for their Services team and continuing to identify new opportunities for tech.