Plumbing & Mechanical Contractor

DHE Plumbing & Mechanical

Since 2005, DHE has served West Michigan with innovative and professional plumbing services. To continue to serve their customers, they turned to SPARK to upgrade their technology and remain competitive.

DHE Mockup1

SPARK helps Plumber Improve Productivity with Tech and Data

Project Breakdown

SPARK Custom Web and Mobile App Development
Project Size

Small / Complex

Custom Software

SPARK Custom Software Development Services
Timeline

6 Months

SPARK Software Development and Design Experts
Size of Team

1 PM, 1 UX Designer,

2 Developers, 1 Analyst

SPARK Digital Transformation ROI
KPI

Efficient resource allocation

with forecasting 

The Challenge

DHE’s leadership knew they need to embrace a digital transformation to stay competitive in their plumbing services, but they didn't know where or how to begin.

Their immediate challenges for contractors included capturing ‘real-time’ progress and gaining improved insight into job site management, scheduling, and forecasting on numerous projects throughout the city, county and state.

SPARK Proud Client | DHE Plumbing

The Solution

SPARK guided DHE's team to define first phase goals, locate opportunities for streamlined processes, and eliminate pain points. SPARK used wireframes and design prototype to collaborate on software design elements and drive the three month development phase. Proactive weekly client check-ins kept the owners engaged, while delivering on requirements and budget.

DHE now uses a card view drag-and-drop program to assign employees to their job sites. In addition, a forecasting algorithm--custom-designed to include calendar dates, holidays, PTO, and weekends--now directs and informs on the employee capacity, assigned work, potential, and labor deficiencies.

Services provided

  • Assessment
  • Strategic Design
  • Custom Software Development

Technology used

  • PHP
  • JQuery
  • MySQL
  • Laravel
  • AWS
SPARK Proud Client | DHE Plumbing
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“In order to meet our organizational goals and remain competitive, our team realized there had to be a better way to centralize and improve communication between our PMs, Estimators, and Field Employees.

Since launching our new SPARK technology solution, we have eliminated the “unknowns” and are productively managing more work and employees. Our active and potential jobs and capacities are centralized and are now driven by data as opposed to guesses. We highly recommend SPARK Business Works."

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